The Statistics page is the place to find valuable insights regarding your school’s use of SafeArrival.
1. There are five different reports that can be accessed by clicking the appropriate tab. The details of each report are described in the sections below.
2. Select the time frame for the day(s) in which you are interested: Yesterday, Today, This Week, This Month, This Term, or Custom (select the start and end dates from the calendar).
3. Review the summary chart. Some charts have clickable items in the legend. This affects the information shown in the detailed list below the chart.
Where relevant, the following options are provided:
4. Download to PDF (where available)
5. Download to CSV (where available)
6. Detailed List
See how many absences SafeArrival has managed for you. Select the time frame in which you are interested. The chart shows the number of absences that were reported through SafeArrival to occur during the selected timeframe.
See how much work SafeArrival is doing for you during the first round of notifications each day.
The goal is to minimize the percentage of absences that remain unexplained after the first notifications, as these are the absences for which staff need to do the more time-consuming manual follow-up.
If the percentage of absences reported before the first notifications is low, consider ways to encourage/remind more parents to use SafeArrival to report absences in advance.
If the percentage of absences reported during the first notifications is low, consider the following:
· Do you have the right contact information for parents? Are they being reached?
· Do parents understand that you are going to continue trying to contact them until the student’s safety is confirmed?
· Do you want to click Re-send Notifications – to send the notifications again?
See which methods are used most for reporting/explaining absences.
“Call Out” shows the number of absences that are explained during the phone calls that SafeArrival makes to parents/guardians during the notification process.
“Call In” shows the number of absences that are reported by parents/guardians calling the toll-free number.
“Guardian Web” shows the number of absences that are reported/explained by parents/guardians using the SchoolMessenger app website.
“iOS” shows the number of absences that are reported/explained by parents/guardians using the Apple version of the SchoolMessenger mobile app on an iOS device.
“Android” shows the number of absences that are reported/explained by parents/guardians using the Google Play version of the SchoolMessenger mobile app on an Android device.
“Staff Web” shows the number of absences that are reported/explained by school staff using the SafeArrival school staff website.
To check on the school’s progress for their first round of notifications today, select Today for the time frame. The chart shows:
· Not Started – if the school has not yet started a notification process today
· In Progress – if the school’s first notification process of the day is currently in progress
· Completed – if the school’s first notification process of the day is complete
To see how often the school is completing its first round of notifications, select the desired time frame. The chart shows:
· Never Completed — the school has never completed a notification process on any of the school days within the selected time frame
· Sometimes Completed — the school has completed a notification process on some but not all the school days within the selected time frame
· Always Completed — the school has completed a notification process on every school day within the selected time frame
Keep an eye on how long it’s taking your school to start the first round of notifications (as measured from School Bell Time).
The chart shows the number of minutes on average that it took for the school to start the first notification process during the selected time frame.
The “time to start” is calculated from the school bell time (start) to the time the notification process starts (either by clicking SEND NOTIFICATIONS or by an automated start).
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