Important:
Only those features that you have been granted access to will display.
Additionally, features in this section of the help manual refer to integration
with another product.
Once SchoolMessenger app integration is configured, the SchoolMessenger app link appears in the PowerSchool Student or Parent portal. Using the link launches the SchoolMessenger app from within PowerSchool while keeping your PowerSchool session active, allowing you to work in both applications simultaneously.
This topic for teachers and parents who would like to learn more about logging into the SchoolMessenger app using their Powerschool account.
Important: The SchoolMessenger app link only appears if the
plug in has been installed and enabled at the system, district, and school
level, and you are signed in as a student or guardian.
1. Sign in to the PowerSchool Student and Parent Portal.
2. On the start page, click SchoolMessenger in the Navigation menu. The SchoolMessenger app launches their landing page in another window (or tab depending on your browser settings).
Note: The window that appears is not served by PowerSchool.
It is rendered from a separate Schoolnet server. For detailed information,
see the Schoolnet online help. If the window does not launch, contact
your school's PowerSchool administrator.
Note: If you are not actively working in the PowerSchool
Student and Parent portal, your session may time out. If so, you need
to sign in again.
3. When you are finished working in the SchoolMessenger app, be sure to log out of it. A confirmation page appears indicating you have been successfully logged out of the SchoolMessenger app.
4. Do one of the following:
· If you are finished working in the PowerSchool Student and Parent portal, click Sign Out of PowerSchool to sign out of the PowerSchool Student and Parent portal.
· If you would like to continue working in the PowerSchool Student and Parent portal, click Return to PowerSchool. The start page appears.
If you have used PowerSchool SSO to login to the SchoolMessenger app for the first time, you'll see the below screen:
1. Verify that the email address on the landing page is correct.
2. Check that email address’s inbox for the verification email that was sent when you launched the SchoolMessenger app from PowerSchool.
3. Open the verification email and click the link provided to verify. You’ll be sent to the below SchoolMessenger app Welcome page:
This page has two purposes:
· Lets you know that from now on you will be taken directly to your inbox in the SchoolMessenger app.
· Lets you create a login password, if desired.
When logging into SchoolMessenger app using Powerschool SSO, there is no password requirement. However, you may like to have a password in order to use the mobile app or to login to SchoolMessenger app directly (rather than through Powerschool SSO).
If you click the "Create login password" link, you’ll see the below page:
This is what the Create a Password email looks like:
The verification link expires after 24 hours. If you haven’t clicked the link, you will need to be sent a new email address verification email. If 24 hours have passed, simply click the SchoolMessenger app link from within PowerSchool and you will be sent a new verification email.
You will see the above message if you have yet to click the link in the verification email sent to the email address the school has on record.
You will be able to have another email resent to your email address from this screen.
If you click OK without either resending a verification email or clicking the verification link provided in the email, you’ll see the following screen when you log into the SchoolMessenger app:
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