Call Distribution Report

Important: Only those features that you have been granted access to will display. For access to additional features contact your system administrator.

 

The Call Distribution Report, shown below, graphically displays the average distribution of calls over the course of the day, week, month, and year. This shows what times of the day the system is the busiest, which days the most calls go out, and when the busiest times were over the course of the month and year.

 

To Access the Call Distribution Report

1.    Click on the Reports tab.

2.    Click the Call Distribution sub-tab.

Call Distribution Report