Enable Teacher Messaging Reporting for Customers

Teacher-Initiated Messaging (TIM) Reporting is the ability to search and monitor messages sent through the SchoolMessenger App. To enable this for a customer, log into your ASP Manager account.

 

 

The selected districts now have the ability to enable Teacher-Initiated Messaging  Reporting for specific user profiles.

 

 

Enable Teacher Messaging Reporting for User Profiles

Once a district has Teacher Messaging Reporting enabled, you can enable Teacher Messaging Reporting for certain user profiles. For example, if this is enabled for an Admin user profile, only users under an Admin profile will be able to see reporting.

To begin, log in as the district from ASP Manager. Follow the steps below to enable TIM Reporting for specific user profiles:

 

 

 

 

Users under the specific user profile now has access to the Chat Audit Log feature under the Reports tab.   

 

Related topics: Chat Audit Log

 

Manage Teacher Messaging Settings

Important: If Teacher Messaging Reporting is enabled for a user profile, users under that user profile can disable the following features in the SchoolMessenger App: messages, attachments, replies, and group creation..

 

For Teacher Messaging-enabled users, they can follow the steps below to access Teacher Messaging Settings:

   

 

Under Features, click Teacher Messaging.

 

 

Teacher Messaging Settings

A new window opens for Teacher Messaging settings.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
Replies Disabled: App View
 
Mobile:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Web:  

 

Group Creation Disabled: App View (Web)

If your group creation is disabled, your Groups page will appear as below:

 

 

Related topics:

 

·         System-wide reports: Chat Log Auditing