Additional TCPA Documentation and Resources
More information and detail about the main features your organization can use to improve TCPA compliance is available. SchoolMessenger suggests that all staff and faculty in your schools who will be using Communicate to send notifications familiarize themselves with this document as well as these others:
Complete instructional and decision making guide for managing voice call opt-out requests: Phone_Opt-Out_Guide.pdf
Comprehensive guide for completing the campaign required before sending SMS messages through SchoolMessenger: SMS_Text_Opt-In_Guide.pdf
An overview of TCPA rules written and provided by the FCC. Your legal team can review this robust summary document to learn the basics about this regulation: TCPA Summary.pdf
Overview of how the TCPA and recent FCC rulings effect schools, along with expert suggested ‘best practices’ for improving compliance in regards to school-to-home communications: A Guide to Understanding the Telephone Consumer Protection Act (TCPA) & Best Practices for School Communications.
SchoolMessenger strongly encourages our customers to schedule trainings with all staff and faculty who will be using the Communicate system. Once your organization has decided on how you will approach TCPA compliance, schedule a training session with SchoolMessenger support.
Important: Neither
this guide, nor other TCPA-related materials from SchoolMessenger, provide
or are intended to provide legal advice. We
encourage you to consult with your legal counsel to best understand your
organization’s risk and options under the law.
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