Granular Unsubscribe

Users can unsubscribe from receiving specific email broadcast types, or unsubscribe that email address for all future email broadcasts. The Granular Unsubscribe feature is useful for configuring notification preferences specifically for a single email address on a user’s account.

Important: Automatic redirection to the Unsubscribe page is only available to users with SchoolMessenger app accounts. If they click the Unsubscribe link without having a SchoolMessenger app created, they will be redirected to a Sign Up/Log In page on the SchoolMessenger app website. They will need to create an account using the email address registered with the school.

How To Unsubscribe

  1. Open your Broadcast email sent by the school.

  2. Scroll down to the bottom of the email.

  3. Click the Unsubscribe link located in the footer section of the email. An example of the typical text you’ll see is below:

<School District XXX> would like to continue connecting with you via email. If you prefer to be removed from our list, please contact <School District XXX> directly. To stop receiving all email messages distributed through our SchoolMessenger service, follow this link and confirm: Unsubscribe

SchoolMessenger is a notification service used by the nation's leading school systems to connect with parents, students, and staff through voice, SMS text, email, and social media.

Once clicked, you’ll will be redirected to the Unsubscribe page:

 

Important: If the you do not have a SchoolMessenger app account, you will not see the above Unsubscribe page. Instead, you’ll be directed to a Sign Up/Log In page where you can create a SchoolMessenger app account or log in using the email address you’ve registered with your school.

You can configure preferences for that email address only (turn on/off notifications for specific broadcast types or unsubscribe from all email notifications).

If you disable a notification for a specific Broadcast type or select Unsubscribe from all, that email address is added to the blocked list where they won’t receive email broadcasts of the type indicated (or all, if you choose Unsubscribe from all).

  1. Click the Update Preferences button to save your changes