Absences

Important: Only those features that you have been granted access to will display. Parents and student users who require assistance should contact their school or district.

Absences can be reported in advance for the school year. On the day of the absence however, absences cannot be reported after the school’s cut-off time. The cut-off time is determined by the school and may vary. If SafeArrival tells you it is past the cut-off time for reporting absences for the current day, you will need to contact the school directly.

Reporting an Absence

Follow these instructions to report an absence using SafeArrival:

1.      Select .

2.      Be sure to enter your selections for all of the requested items:

·        Select which student will be absent.

·        Select the type and reason for the absence.

·        Select the date(s) and any time(s) of the absence.

If the Send button is not activated, it means you’ve missed something.

3.      Click Send to report the absence.

On Mobile...

1.      Tap the REPORT AN ABSENCE button.

2.      Select a student by tapping their name.

3.      Select an absence type.

4.      Be sure to enter your selections for all of the requested items. If the SEND button is not activated, it means you’ve missed something.

5.      Tap SEND to report the absence.

Editing an Absence

If you have reported an absence in advance and decide that you need to edit the absence BEFORE the cut-off time on the day of the absence, follow these steps:

1.      Click the absence (in List View) or the day of the absence (in Calendar View), then Edit.

2.       Make the required changes then click Send.

If you need to change the details for an absence after the cut-off time on the day of the absence, contact the school directly.

On Mobile...

1.      Tap the absence (in List View) or the day of the absence (in Calendar View), then EDIT.

2.      Make the required changes then tap SEND.

Deleting an Absence

If you have reported an absence in advance and decide that you need to delete the absence BEFORE the cut-off time on the day of the absence, follow these steps:

1.      Click the absence (in List View) or the day of the absence (in Calendar View), then Delete.

2.      Click Delete to confirm that you want to delete the absence.

If you need to delete an absence after the cut-off time on the day of the absence, contact the school directly.

On Mobile...

1.      Tap the absence (in List View) or the day of the absence (in Calendar View), then DELETE.

2.      Tap Delete to confirm that you want to delete the absence.

Explaining an Absence

If your student is marked absent and you have not reported the absence in advance, you will be notified of the absence. You can use the mobile apps or website to explain your student’s absence.

Manage PIN Settings

Parents/guardians may choose to require that a 4-digit Personal Identification Number (PIN) be entered before an absence can be reported or explained for individual students when using the SafeArrival phone system. This provides an additional layer of security and also prevents students from reporting their own absences.

For parents/guardians who do not use the SchoolMessenger app, staff with access to the SchoolMessenger Communicate Contacts page can manage the PIN settings.

Using the SchoolMessenger app website, parents click the Manage your PIN settings link at the bottom of the Attendance page.

Find out more about PIN Settings here.