Send a Basic Message

This topic assumes:

  1. You are unfamiliar with the SchoolMessenger system and need to quickly send out a broadcast message.

  2. Your account does not have any Broadcast Templates configured for the Broadcast you need to send. Broadcast Templates let you quickly send a broadcast which has already been configured).

  3. You need to send a simple message to a large group, such as an entire school or grade, without having a pre-made list.

If you need to send a message which requires a more complicated list or a message using advanced features like dynamic data inserts, please refer to the Getting Started and/or Advanced Training PDF guides.

 

From the Dashboard

When you log into the system, the first screen you see is called the Dashboard. On the right side, there is a large button labeled "New Broadcast".

Click this button to get started.

 

Step 1: Subject and Recipients

The following shows you the first step for creating a new Broadcast.

Note: The Type you choose is important because it will affect which methods the people on your list are contacted by. For example, some recipients have elected to receive actual emergency messages at a certain phone number or email address which is associated with Emergency notifications and other numbers and email addresses where they receive General notifications.

 

Recipient List

Clicking Add Message Recipients and selecting Custom Rules.

 

Simple List Examples

  1. Once you've saved a rule for your list, you have the option to click "Add New Rule" and repeat above steps 1 - 4 to add more recipients if needed.

  2. When finished adding recipients to the notification list, click the "Add Recipients" button.  This will close the window and return you to the New Broadcast page.  The "Recipients" section will now show any lists you have created for this broadcast.

Once you have selected all the recipient lists you need to deliver your broadcast to, click the "Continue" button on the lower right.

 

Step 2: Message Content

In this step you will create your message content for all mediums you would like to include in your Broadcast.

Phone

Adding phone message content.

 

Step 3: Review and Send

Review and Submit your Broadcast

Important: If you need to return from step 3 "Review & Send" to step 1 or 2, click on the dark green header for that step.  Once you have made changes in step 1 or 2, you must "Save" and click on "Continue" to progress back to step 3.  If you just click the green header for "3 Review & Send", your changes to steps 1 and 2 will not be applied to the broadcast.

After Clicking Send Now

The system will begin delivering your message to the recipients on your list(s).

You can monitor the progress from the Dashboard after clicking "Send Now". You'll see your job running in the "In Progress" section. It will move to "Completed" once it's done.

View the help topics on creating reports if you would like to generate a report for this job.